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Contact the united states postal service with comments about personnel facilities or services.
Post office complaints. 475 l enfant plaza sw. File complaint about theft fraud waste or abuse committed by the usps or its employee. Due to the coronavirus pandemic our customer response teams are experiencing unprecedented demand and so it may take longer than normal for us to process your.
Submit a missing mail search request. Please take a minute and read the following before filing a complaint with our office. Offenses using a minor for personal or financial gain including child pornography online and through the mail.
We ll forward your request to your local post office facility to help locate any missing items. Please take a minute and read the following before filing a complaint with our office. If you are having a problem with the delivery of your mail late arrival tracking attempted delivery misdelivery etc or an employee customer service issue please contact your local post office or usps customer service instead of completing the form below.
Theft fraud or waste by the usps or a usps employee. The usps office of the inspector general which is an independent agency handles reports of potential fraud or theft committed by usps employees. United states postal service.
If after 7 business days from when you submitted your online help request form your mail or package hasn t arrived submit a missing mail search request with the following information. Your local us post office handles customer service complaints which may relate to employee behavior late mail or other delivery issues. Stamps postal store orders.
Office of the consumer advocate. Hours of operation monday friday 8 am 8 pm et saturday 8 am 6 pm et closed sundays and postal holidays. 1 800 stamp24 1 800 782 6724 call with questions about stamps or orders placed online through the postal store.
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